OSF6 Gform

Suggested Answers for ONE STEP FURTHER Activities (Google Form)

p.84-p.85 | LOOKING FOR PATTERNS

Here are some example answers for the Google form.

1 Japanese / female / interpreter / has lived in France Cultural Pattern A: so polite and commercial that I feel it’s superfcial / In France, where I've lived, shop staff are not always polite nor pleasant, but as a rule there is some eye contact and some “human contact” / There are always greetings and thanks from both sides 2 Australian / male / teacher / has lived in Japan Cultural Pattern A: In most of our own home countries there’s a kind of obligation to reply to staff greetings / I always made a point of acknowledging the staff who took the time to greet me / I felt that I owed the staff as much 3 Canadian / male / company employee / lives in Japan Cultural Pattern A: I could guess that they were bragging 4 American / male / publisher / has lived in Japan Cultural Pattern A: She laughed and rolled her eyes / She looked as though she thought I was either a smart aleck or an idiot. 5 American / male / teacher / has lived in Japan Cultural Pattern A: it’s a lot more relaxed, and some staff do use humor to keep things light and casual

Cultural Pattern B: In Japan, where I grew up and where I live, the shop staff greet and thank customers very politely. Their behavior is often impersonal

Cultural Pattern B: we are not required to respond

Cultural Pattern B: everyone was shouting

Cultural Pattern B: I lived overseas for a long time so

Cultural Pattern B: none

UNIT 6 | ONE STEP FURTHER

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6 French / female / teacher / has lived in China and Japan Cultural Pattern A: In China, I found that shop staff tended to be "clingy" and followed me everywhere, pressuring me to buy something. They openly showed their disappointment when I didn't buy anything. 7 Chinese / female / college student / has lived in Japan Cultural Pattern A: shop staff in China will try to actively push certain items, but customers generally ignore them and buy only the items they want if you’ve been to a fast food restaurant in the States you probably found that not everyone working there is actually happy to be working there 9 Canadian / male / teacher / lives in Japan Cultural Pattern A: At neighbourhood shops and family businesses, the interaction is more personal 10 French / female / teacher / lives in Japan Cultural Pattern A: customers to say hello to shop staff when entering a store, and say goodbye when leaving / when they are not engaged in discussion with a colleague / to give personalized advice and joke 8 American / female / basketball coach / has lived in Turkey and Japan Cultural Pattern A: Cultural Pattern B: none Cultural Pattern B: none 11 Japanese / female / career counselor / has lived in France and Morocco Cultural Pattern A: Cultural Pattern B: none Cultural Pattern B: none

Cultural Pattern B: I can remember the staff working at a McDonald’s were just as cheery and nice as the staff working at the nicest department stores

Cultural Pattern B: If you say it back, they say it again / Leaving without responding to them

In America, the customer says, "Thank you," when receiving their change or a receipt / the customer speaks last.

UNIT 6 | ONE STEP FURTHER

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