ibunka TB_U6

9 Canadian / male / teacher / lives in Japan Cultural Pattern A: At neighbourhood shops and family businesses, the interaction is more personal 10 French / female / teacher / lives in Japan Cultural Pattern A: customers to say hello to shop staff when entering a store, and say goodbye when leaving / when they are not engaged in discussion with a colleague / to give personalized advice and joke

Cultural Pattern B: none

Cultural Pattern B: none

11 Japanese / female / career counselor / has lived in France and Morocco Cultural Pattern A:

Cultural Pattern B: If you say it back, they say it again / Leaving without responding to them

In America, the customer says, "Thank you," when receiving their change or a receipt / the customer speaks last.

95

UNIT 6 | ONE STEP FURTHER